Privacy policy

1. Introduction

This Privacy Policy describes how Storylens (“we”) collects, uses and protects the personal data of visitors to https://storylens.eu. We are committed to protecting your personal information and using it only in accordance with applicable law (GDPR and the Bulgarian Personal Data Protection Act).

2. What data we collect

Contact form data – name, email, phone and message that you send us voluntarily.

Technical data – IP address, device and browser type, needed to protect the form from abuse.

Third-party embedded media – for example YouTube videos, which load only after you press the play button.

3. How we use your personal data

• To reply to your enquiries and requests.
• To communicate about projects, weddings and other Storylens services.
• To improve the content and functionality of the website.

4. Data retention

We keep information only as long as necessary for the purposes it was collected for. Only authorised members of the Storylens team have access to it.

5. Data sharing

We do not sell or share your personal data with third parties, except where required by law (for example by a public authority).

6. Your rights

You have the right to:

• request access to your personal data;
• request its correction or deletion;
• withdraw your consent to processing;
• lodge a complaint with the Commission for Personal Data Protection.

To exercise your rights: info@storylens.eu

7. Security

We apply technical and organisational measures to protect your information from unauthorised access, loss or misuse.

8. Changes

Storylens may update this policy when necessary. All changes will be published on this page.